1. No Return Policy

Thank you for purchasing an e-book from smartonebooks.shop. As our products are digital and delivered via email, they cannot be physically returned. Once the e-book has been delivered, we cannot offer returns or exchanges. Please review the product details carefully before completing your purchase.

2. Exceptions for Issues

We strive to provide high-quality digital products. If you encounter an issue with your purchase, such as:

• The e-book file is corrupted or unreadable.
• You received the incorrect e-book due to an error on our part.

You may return the product within 7 days of purchase. Please contact our support team within 7 days of purchase to resolve the issue.

3. Steps to Address Issues

If you experience any issues with your e-book, please follow these steps:

• Check your spam or junk email folder to ensure you’ve received the product.
• If the file is corrupted or incorrect, contact us with the necessary details for resolution.

Reach out to our support team at: support@digiwebshop.shop

4. Information Required for Support

To assist you quickly, please include the following details in your email:

• Your name and the email address used for purchase.
• Your order number or transaction ID.
• A description of the issue (e.g., corrupted file, wrong product).

Our team will review your request and respond within 3-5 business days to resolve the issue.

5. Contact Us

For any questions, concerns, or issues with your e-book, please don’t hesitate to contact our support team. We’re here to assist you:

Email: support@digiwebshop.shop